Wallet Operations Manager
Western Union
Posted
2 weeks ago
Quezon City, National Capital Region, Philippines
Remote
PHP 50K
Mid Level
Full Time
Sema Summary
The Wallet Operations Manager role at Western Union in Quezon City involves overseeing operations related to digital wallets. Candidates will manage a team, develop processes to enhance efficiency, and address customer concerns. This role requires mid-level experience with a focus on finance and operations. The position is hybrid, providing flexibility in working arrangements. Competitive salary and opportunities for career growth are expected.
About Company
Western Union is a leading global financial services and communications company, delivering innovative solutions for money transfer and payments.
Core Requirements
- Bachelor's degree in a related field
- 3+ years of experience in operations management
- Strong understanding of financial services
- Ability to lead teams
- Excellent problem-solving skills
Responsibilities
- Manage daily operations of wallet services
- Develop and implement process improvements
- Ensure compliance with regulations
- Track and analyze key performance indicators
- Train and mentor operational staff
- Collaborate with IT for system enhancements
- Address and resolve customer inquiries
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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