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Voice Process Associate
Trinity SkillWorks Private Limited
Posted
3 weeks ago

Kochi, Kerala, India

Onsite

INR 25K

Junior Level

Full Time

Job Categories

Customer Support Communication Voice Process

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Sema Summary

Trinity SkillWorks Private Limited is seeking a Voice Process Associate to join their team in Kochi, Kerala. The role involves engaging with customers, providing support, and ensuring satisfaction through effective communication. Ideal for candidates with some experience in customer service, the position demands adaptability and a proactive approach. This full-time role offers a dynamic work environment and opportunities for professional development.

About Company

Trinity SkillWorks Private Limited specializes in enhancing business operations through effective customer engagement and support services.

Core Requirements

High school diploma
Excellent communication skills
Basic computer knowledge
Ability to work in a team
Customer service experience

Responsibilities

Engage with customers via phone
Provide accurate information and support
Resolve customer queries efficiently
Document customer interactions
Collaborate with team members
Maintain high customer satisfaction
Adapt to changing processes and policies

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceTime management

Nice To Have Skills

MultitaskingTechnical troubleshootingAdaptability

Job Keywords

Voice processCustomer supportCommunicationServiceKochi

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