Voice Account Specialist
The HIRD- Philippines
Posted
3 weeks ago
Quezon City
Onsite
PHP 40K
Full Time
Sema Summary
The Voice Account Specialist position involves customer support for a UK banking client. Key responsibilities include handling customer inquiries via voice communication and providing effective solutions. Strong communication skills and familiarity with banking processes are preferred. The role is based in Quezon City, Philippines, allowing direct engagement with clients. This full-time position presents an opportunity to develop a career in a fast-paced banking environment.
About Company
The HIRD- Philippines specializes in providing customer service solutions tailored to various markets, including banking and finance.
Core Requirements
- Strong verbal communication skills
- Experience in customer service
- Familiarity with banking services
- Problem-solving abilities
- Ability to work in a team
Responsibilities
- Handle customer inquiries via phone
- Provide solutions to banking-related issues
- Document customer interactions
- Maintain a high level of customer satisfaction
- Collaborate with team members
- Stay updated on banking products
- Participate in training sessions
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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