VMware Engineer
Hewlett Packard Enterprise
Posted
last month
Bangalore Urban, Karnataka, India
Remote
INR 100K
Mid Level
Full Time
Sema Summary
The VMware Engineer is responsible for resolving customer issues in a hybrid IT environment. Strong knowledge in VMware technologies is essential for providing high-quality support.
About Company
Hewlett Packard Enterprise is a global edge-to-cloud company that aids organizations in managing their data and applications, ensuring they turn insights into actionable outcomes effectively.
Core Requirements
- Bachelor's degree in Engineering or Equivalent
- Minimum 8 years of relevant experience
- VMware VCP certification is a plus
- Strong knowledge of VMware vSphere
- Ability to work in a 24/7 support environment
Responsibilities
- Resolve customer issues via phone, email, or remote sessions.
- Identify and escalate issues to vendors as needed.
- Utilize technical expertise to find solutions.
- Collaborate with teams to diagnose complex issues.
- Maintain quality case documentation and SLAs.
- Handle post-incident reviews and root cause analysis.
- Utilize knowledge base and community forums for support.
Benifits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
Must Have skills
Job Keywords
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