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Musafir.com

Visa Consultant

Musafir.com

Posted

3 weeks ago

Kochi, Kerala

Onsite

INR 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Visa Consultant at Musafir.com, you will guide clients through the visa application process, ensuring they meet all requirements. You should possess strong communication skills and a customer-focused mindset, which will allow you to assist clients effectively. The position is office-based in Kochi, Kerala, and aims to enhance client satisfaction while processing their applications efficiently. Ideal candidates are likely to have a background in travel or customer service, and experience working with government visa processes is a plus. This is a full-time role aimed at junior professionals, offering a starting salary in local currency.

About Company

Musafir.com is a travel company specializing in visa consultancy and travel planning, assisting clients in securing the necessary travel documentation.

Core Requirements

  • Bachelor's degree
  • Strong communication
  • Knowledge of travel processes
  • Customer service experience
  • Attention to detail

Responsibilities

  • Assist clients with visa applications
  • Provide information on visa requirements
  • Review documentation for completeness
  • Answer client queries promptly
  • Maintain accurate records of applications
  • Collaborate with internal teams
  • Ensure compliance with visa regulations

Must Have skills

CommunicationCustomer ServiceOrganizationalProblem-SolvingAttention to Detail

Nice To Have Skills

Time ManagementSales SkillsMultilingual

Tools Knowledge Requried

CRMEmailMicrosoft Office

Job Keywords

visaconsultingcustomer supporttravelapplication

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