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Bank of the Philippine Islands

Virtual Relationship Manager

Bank of the Philippine Islands

Posted

yesterday

Manila, National Capital Region, Philippines

Onsite

PHP 40K

Junior Level

Full Time

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Industry

Sema

Sema Summary

The Virtual Relationship Manager role at Bank of the Philippine Islands focuses on establishing and maintaining customer relationships in a virtual environment. The position involves engaging with clients to provide banking solutions and support their financial needs. Candidates are expected to have excellent communication skills and a proactive approach to customer service. This full-time role is based in Manila, offering a chance to work in a dynamic banking environment. It's suitable for junior professionals looking to start their careers in banking.

About Company

Bank of the Philippine Islands is a leading financial institution in the Philippines, providing a wide range of banking and financial services to individuals and businesses.

Core Requirements

  • Bachelor's degree in Finance or related field
  • Strong communication skills
  • Customer service experience
  • Ability to work in a virtual environment
  • Basic knowledge of banking systems

Responsibilities

  • Engage with clients through virtual channels
  • Provide banking solutions tailored to customer needs
  • Maintain customer records and update information
  • Respond to client inquiries promptly
  • Assist in account management and transactions
  • Collaborate with internal teams for service improvements
  • Meet customer satisfaction and retention goals

Must Have skills

CommunicationCustomer ServiceProblem SolvingTime ManagementBanking Knowledge

Nice To Have Skills

Sales SkillsTeam CollaborationAdaptabilityTechnical SkillsConflict Resolution

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeEmail PlatformsVideo Conferencing ToolsChat Applications

Job Keywords

Virtual BankingClient RelationsFinancial ServicesRemote WorkCustomer Engagement

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