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Vice President Operations
TP
Posted
last month

Manila, National Capital Region

Onsite

PHP 100K

Senior Level

Full Time

Job Categories

Management Operations Retail Consulting BPO

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Sema Summary

The Vice President of Operations is responsible for overseeing operational performance and profitability for retail accounts. This role requires strong leadership skills and a strategic mindset to drive business growth.

About Company

TP, previously known as Teleperformance, is a leading company in the digital business services market, focusing on innovation and empowerment across 170 countries.

Core Requirements

Bachelor's degree in business administration or related field.
10 years experience in the BPO industry.
5 years experience managing retail operations.
Strong leadership and interpersonal skills.
Proficient in Microsoft Office and CRM tools.

Responsibilities

Manage daily operations of the retail account portfolio.
Develop operational strategies and policies.
Monitor and analyze operational performance.
Identify new business opportunities.
Build strong relationships with retail clients.
Lead and motivate account and operations managers.
Ensure compliance with industry regulations.

Must Have skills

Leadership skillsAnalytical skillsProblem-solving abilitiesCustomer-oriented mindsetProficient in Microsoft Office

Job Keywords

OperationsLeadershipBPORetailManagement

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