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NTT DATA, Inc.

Unified Communications Engineer

NTT DATA, Inc.

Posted

2 weeks ago

Petaling Jaya, Selangor, Malaysia

Remote

MYR 5K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Unified Communications Engineer at NTT DATA, Inc., you will be responsible for managing Cisco communication systems and ensuring optimal performance. The role requires a combination of technical expertise in unified communications and strong problem-solving skills. This mid-level position, based in Petaling Jaya, Malaysia, offers a hybrid working model. Ideal candidates will have experience in implementing and supporting communication solutions and be comfortable working in a collaborative environment.

About Company

NTT DATA, Inc. is a leading IT service provider that delivers innovative technology solutions and consulting services to organizations worldwide, helping them navigate their digital transformation journeys.

Core Requirements

  • Bachelor's degree in Computer Science or related field
  • Proven experience in Cisco communications solutions
  • Strong troubleshooting and analytical skills
  • Familiarity with networking protocols
  • Ability to work in a team-oriented environment

Responsibilities

  • Manage Cisco Unified Communications systems.
  • Troubleshoot and resolve communication issues.
  • Collaborate with IT teams on system integrations.
  • Perform regular system maintenance and updates.
  • Support user training and documentation.
  • Monitor system performance and usage.
  • Gather and analyze user feedback for improvements.

Must Have skills

Cisco expertiseCommunication systemsProblem-solvingNetwork knowledgeAnalytical skills

Nice To Have Skills

Project managementCustomer serviceTeam collaborationDocumentation skillsTraining abilities

Tools Knowledge Requried

CiscoUnified Communications ManagerPacket TracerJIRAMicrosoft Office

Job Keywords

Unified CommunicationsCiscoTechnical SupportEngineeringNetworking

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