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American Express Global Business Travel

Travel Counselor

American Express Global Business Travel

Posted

last month

Manila, National Capital Region, Philippines

Remote

PHP 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Travel Counselor, you will provide exceptional service to corporate clients, managing complex travel arrangements. This position requires a strong understanding of the travel industry and excellent communication skills.

About Company

American Express Global Business Travel offers business travel solutions to help clients innovate and succeed. With a diverse workforce and a commitment to inclusivity, it prioritizes employee development and client satisfaction.

Core Requirements

  • GDS expertise (Sabre, Apollo, Amadeus, Galileo)
  • Strong communication skills
  • Attention to detail
  • Integrity
  • Understanding of the travel industry

Responsibilities

  • Advise corporate clients on travel arrangements
  • Research travel options proactively
  • Book domestic and international travel
  • Ensure compliance with travel policies
  • Use positive service techniques
  • Collaborate with team members
  • Coach and mentor junior staff

Benifits

  • health and welfare insurance
  • retirement programs
  • parental leave
  • adoption assistance
  • wellbeing resources
  • travel perks
  • learning platform access

Must Have skills

GDS proficiencyCustomer serviceConflict resolutionTeam collaborationDetail-oriented

Job Keywords

Travel AdvisorCorporate TravelCustomer SupportTravel BookingClient Service

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