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Flight Centre Travel Group

Travel Consultant

Flight Centre Travel Group

Posted

3 weeks ago

Mumbai, India

Onsite

INR 30K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The role of Travel Consultant at Flight Centre Travel Group in Mumbai involves managing travel plans for clients. Candidates will be responsible for providing exceptional customer service and sales support while coordinating travel logistics. A strong focus on operational efficiency and customer satisfaction is required. Experience in travel consulting is beneficial, alongside a passion for travel and customer service. The position offers a full-time opportunity in a vibrant location.

About Company

Flight Centre Travel Group is a leading global travel company that specializes in providing comprehensive travel solutions and exceptional customer service.

Core Requirements

  • High school diploma or equivalent
  • Experience in travel consulting or sales
  • Strong customer service orientation
  • Excellent communication skills
  • Ability to work in a team environment

Responsibilities

  • Assist clients with travel arrangements
  • Provide information on travel destinations
  • Manage customer inquiries and complaints
  • Coordinate travel logistics and reservations
  • Work with suppliers to ensure quality service
  • Meet sales targets and improve customer satisfaction
  • Collaborate with team members for efficient operations

Must Have skills

Customer serviceSales skillsCommunicationProblem-solvingOrganizational abilities

Nice To Have Skills

CRM softwareForeign language skillsMarketing knowledge

Tools Knowledge Requried

Travel softwareCRM platformsBooking systems

Job Keywords

travelconsultingcustomer servicesalesoperations

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