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Training Manager
3i Business Solutions
Posted
last month

Delhi, India

Onsite

INR 60K

Mid Level

Full Time

Job Categories

Training Quality Management Consulting IT

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Sema Summary

The Training and Quality Manager is responsible for designing and implementing training programs while ensuring quality standards are met. This on-site role seeks an individual skilled in performance evaluation and process improvement.

About Company

3i Business Solutions is a global leader in providing business services focused on customer experience management, aiming to enhance customer connections through strategy and execution.

Core Requirements

Bachelor’s degree in Business or Human Resources.
Experience in Training and Curriculum Development.
Skills in Quality Assurance and Process Improvement.
Proficiency in Leadership and Team Management.
Strong analytical and problem-solving skills.

Responsibilities

Design and deliver training programs.
Monitor quality standards and performance metrics.
Analyze performance gaps and develop strategies.
Collaborate with teams to enhance experiences.
Review training efficacy and quality reports.
Ensure alignment with organizational goals.
Maintain a data-driven approach to quality management.

Must Have skills

Training and Curriculum DevelopmentQuality AssuranceProcess ImprovementLeadershipAnalytical SkillsData AnalysisEffective Communication

Job Keywords

TrainingQuality ManagementCustomer ExperiencePerformance EvaluationProcess Improvement

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