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Telesales Team Leader
Concentrix
Posted
2 days ago

Ho Chi Minh City

Onsite

VND 9M

Mid Level

Full Time

Job Categories

Sales Management Telecommunications Customer Leadership

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Sema Summary

As a Telesales Team Leader at Concentrix in Ho Chi Minh City, Vietnam, you will oversee a team of sales representatives, driving performance and ensuring excellent customer experiences. The position requires strong leadership and communication skills, as well as a proven background in sales or customer service. You will be responsible for coaching your team, setting sales targets, and implementing strategies to achieve goals. This is a full-time, on-site role that does not allow for remote work, and candidates should have mid-level experience in team management.

About Company

Concentrix is a global leader in customer engagement and business performance, dedicated to providing innovative solutions to enhance customer experiences.

Core Requirements

Bachelor's degree or equivalent experience
3+ years in sales management
Excellent communication skills
Strong leadership abilities
Proven track record in sales

Responsibilities

Lead and manage the telesales team
Set and monitor sales targets
Provide coaching and training to team members
Conduct performance evaluations
Implement sales strategies
Analyze sales data and trends
Ensure customer satisfaction

Must Have skills

LeadershipSales StrategyData AnalysisCommunicationCoaching

Nice To Have Skills

Customer Relationship ManagementNegotiationPerformance ManagementAdaptabilityTime Management

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeSalesforceCommunication ToolsData Analytics Tools

Job Keywords

TelesalesTeam LeadershipSales ManagementCustomer ServicePerformance Coaching

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