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Telemarketing Team Leader
Adapundi
Posted
last month

Jakarta, Indonesia

Onsite

IDR 7M

Mid Level

Contract

Job Categories

Sales Management Telemarketing Finance Leadership

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Sema Summary

As a Telemarketing Team Leader, you will guide and support your team to meet sales targets. Your role is crucial to ensuring compliance with company policies and effective team performance.

About Company

Adapundi is an Indonesian fintech company focused on providing accessible financial solutions. With a commitment to transparency and responsible lending, they aim to empower individuals and businesses.

Core Requirements

High School or equivalent education
1 year of experience in telemarketing leadership
Strong leadership skills
Proficiency in CRM and Microsoft Office
Ability to work under pressure

Responsibilities

Lead and motivate the telemarketing team.
Organize lead distribution and schedules.
Evaluate telemarketer performance metrics.
Provide coaching and constructive feedback.
Handle unresolvable customer escalations.
Ensure compliance with company SOPs.
Prepare performance and sales reports.

Benifits

Growth Opportunities
Team Collaboration
Integrity
Professional Development

Must Have skills

LeadershipCommunicationCRM softwareMicrosoft ExcelResults-driven mindsetTeam managementAnalytical skills

Job Keywords

telemarketingteam leadersales targetscustomer serviceleadership

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