Telecaller
FinCrif
Posted
last month
Noida, Uttar Pradesh, India
Onsite
INR 25K
Junior Level
Full Time
Sema Summary
The Telecaller position involves managing inbound and outbound calls to assist customers with financial products. Responsibilities include resolving inquiries and coordinating with departments to ensure customer satisfaction.
About Company
FinCrif is a digital loan marketplace in India, specializing in credit score analytics. The company offers a platform for comparing and selecting personal loans from banks and NBFCs.
Core Requirements
- Excellent verbal communication in Hindi and English
- Customer service orientation
- Strong persuasion and negotiation skills
- Basic computer skills including MS Office
- Graduate in any discipline preferred
Responsibilities
- Handle inbound and outbound calls.
- Provide information about financial products.
- Assist customers in the loan application process.
- Resolve customer inquiries efficiently.
- Coordinate with departments for application follow-ups.
- Ensure a smooth and satisfying customer experience.
- Maintain professionalism in all interactions.
Must Have skills
Job Keywords
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