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JPMorganChase

Technology Support Lead

JPMorganChase

Posted

2 days ago

Singapore

Onsite

SGD 6K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Technology Support Lead, you will oversee digital enablement initiatives and provide leadership within the IT support team. The role requires strong management skills and experience in technology support, with a focus on ensuring the smooth operation of digital platforms. Located in Singapore, this full-time position offers a chance to drive improvements and efficiency in digital services. Candidates should possess relevant experience and a proactive approach to solving technical issues.

About Company

JPMorganChase is a leading global financial services firm, providing a broad range of investment banking, financial services, and asset management solutions to clients worldwide.

Core Requirements

  • Bachelor's degree in IT or related field
  • Strong knowledge of digital platforms
  • Experience in team leadership
  • Excellent problem-solving skills
  • Ability to manage multiple projects

Responsibilities

  • Lead the technology support team.
  • Manage on-site technical operations.
  • Ensure effective support for digital enablement.
  • Train and mentor junior team members.
  • Develop strategies for service improvement.
  • Conduct regular performance reviews.
  • Collaborate with other departments on IT initiatives.

Must Have skills

LeadershipTechnical SupportProject ManagementProblem SolvingCommunication

Nice To Have Skills

Agile MethodologiesCloud TechnologiesData AnalysisCustomer ServiceChange Management

Tools Knowledge Requried

ServiceNowJiraMicrosoft TeamsConfluenceSlack

Job Keywords

Technology SupportIT ManagementDigital EnablementTeam LeadershipProblem Solving

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