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ThaiSoftware Enterprise Co., Ltd.

Technician Support

ThaiSoftware Enterprise Co., Ltd.

Posted

3 weeks ago

Bangkok, Bangkok City, Thailand

Onsite

THB 30K

Full Time

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Sema

Sema Summary

The Technician Support role at ThaiSoftware Enterprise involves providing technical assistance and support to clients. Responsibilities include troubleshooting hardware and software issues, communicating with clients to diagnose problems, and ensuring timely resolution of technical issues. Candidates should have a solid understanding of IT systems and good customer service skills. This is a full-time on-site position based in Bangkok, Thailand, offering a competitive salary.

About Company

ThaiSoftware Enterprise Co., Ltd. specializes in providing software solutions and technical support services.

Core Requirements

  • Technical support experience
  • Problem-solving skills
  • Knowledge of IT systems
  • Customer service orientation
  • Ability to work under pressure

Responsibilities

  • Provide technical support to clients
  • Troubleshoot hardware issues
  • Diagnose software problems
  • Communicate effectively with customers
  • Maintain records of support requests
  • Collaborate with technical teams
  • Ensure timely issue resolution

Must Have skills

Technical knowledgeCommunication skillsProblem-solvingCustomer serviceTime management

Nice To Have Skills

Networking skillsDatabase knowledgeSoftware installationRemote troubleshootingMultilingual abilities

Job Keywords

Technical SupportIT HelpdeskCustomer ServiceTroubleshootingSoftware Issues

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