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HP

Technician

HP

Posted

2 weeks ago

Batu Kawan, Penang

Onsite

MYR 4K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

HP is seeking a Technician to join their team in Batu Kawan, Penang. The role involves providing technical support and assistance in an on-site setting. Ideal candidates will have junior level experience and be prepared to address customer inquiries and technical issues effectively. This full-time position offers a salary of MYR3500 and is a great opportunity to grow in a reputable company.

About Company

HP is a global leader in technology products and solutions, committed to innovation and customer satisfaction.

Core Requirements

  • Technical diploma or equivalent experience
  • Basic knowledge of IT support
  • Ability to troubleshoot hardware and software issues
  • Effective communication skills
  • Willingness to learn and adapt

Responsibilities

  • Provide on-site technical support.
  • Troubleshoot hardware issues.
  • Assist with software problems.
  • Communicate effectively with customers.
  • Document service requests and solutions.
  • Collaborate with team members.
  • Maintain a positive customer experience.

Must Have skills

Technical supportTroubleshootingCommunicationCustomer serviceAdaptability

Nice To Have Skills

NetworkingHardware knowledgeSoftware skillsIT certificationsTeam collaboration

Tools Knowledge Requried

Service desk softwareDiagnostic toolsComputer systemsNetworking equipmentOffice software

Job Keywords

TechnicianIT SupportTechnical AssistanceTroubleshootingCustomer Service

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