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Technical Writer
Five9
Posted
3 weeks ago

Metro Manila

Remote

PHP 50K

Full Time

Job Categories

Writing Technical Documentation Communications Support

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Sema Summary

Five9 is seeking a Technical Writer to join their team in Metro Manila. The role involves creating clear and concise documentation to support various technical projects. Ideally, candidates should possess strong writing skills and an ability to translate complex technical information into user-friendly content. This position offers a hybrid work environment and is a full-time opportunity. Benefits are not specified, but candidates can expect a competitive salary.

About Company

Five9 is a leading cloud contact center provider that helps businesses enhance customer engagement through innovative technology solutions.

Core Requirements

Strong writing skills
Technical background
Experience with documentation tools
Ability to understand complex concepts
Bachelor's degree in a related field

Responsibilities

Create user manuals and reference guides
Collaborate with engineering teams to gather information
Edit and proofread documentation for accuracy
Ensure all documentation meets quality standards
Maintain a library of technical documents
Stay updated on product changes and features
Work with cross-functional teams to define documentation needs

Must Have skills

Technical writingEditingDocumentationCommunicationDetail-oriented

Nice To Have Skills

Project managementGraphic designContent management

Tools Knowledge Requried

MS WordMarkdownConfluenceJira

Job Keywords

technical writingdocumentationcontent creationeditingcommunication

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