Technical Support Lead
Hewlett Packard Enterprise
Posted
last month
Gurugram, Haryana, India
Onsite
INR 80K
Mid Level
Full Time
Sema Summary
The Technical Support Team Lead position involves overseeing IT infrastructure and application performance. This role requires strong technical skills alongside management abilities to ensure optimal system performance.
About Company
Hewlett Packard Enterprise is a global edge-to-cloud company focusing on transforming the way businesses operate through innovative technology solutions.
Core Requirements
- Bachelor's degree in IT/Computer Science
- Minimum 5 years of IT experience
- Expertise in ManageEngine OpManager
- Knowledge of ITIL processes
- Experience in incident and change management
Responsibilities
- Monitor infrastructure performance
- Perform L2 troubleshooting
- Analyze alert reports
- Coordinate with cross-functional teams
- Maintain incident documentation
- Conduct performance tuning
- Execute Disaster Recovery drills
Benifits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
Must Have skills
Job Keywords
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