Search for Jobs

Technical Support Executive
Inficore Soft
Posted
last month

India

Remote

INR 20K

Intern Level

Internship

Job Categories

Support Technical Intern Software Customer

Match

Skills

Experience

Industry

Sema Summary

Inficore Soft is seeking a Technical Support Executive Intern to join their remote team. This role provides a great opportunity to develop technical skills and gain hands-on experience in customer support.

About Company

Inficore Soft is a company focused on providing technical solutions and support to clients. They emphasize professional development and customer satisfaction.

Core Requirements

Pursuing a degree in Computer Science or related field.
Basic knowledge of troubleshooting technical issues.
Strong communication skills.
Ability to work independently and in a team.
Customer service experience is a plus.

Responsibilities

Assist customers with technical support queries.
Diagnose and resolve hardware/software issues.
Document support activities in the ticketing system.
Collaborate with team members to improve solutions.
Conduct user training on software and hardware usage.
Provide feedback on customer issues.
Participate in team meetings and training sessions.

Must Have skills

Technical troubleshootingEffective communicationCustomer serviceTeamworkProblem-solving

Job Keywords

Technical SupportInternshipCustomer CareTroubleshootingRemote Work

Similar Jobs