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Technical Support Engineer
Eastvantage
Posted
2 days ago

Taguig, National Capital Region, Philippines

Onsite

PHP 30K

Junior Level

Full Time

Job Categories

Support IT Technical Engineering Customer

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Sema Summary

The Technical Support Engineer will be responsible for providing support to clients by diagnosing and resolving technical issues. The ideal candidate will possess strong communication skills and technical knowledge to assist users effectively. This position requires a commitment to customer satisfaction and a proactive approach to problem-solving. The role is based on-site in Taguig, offering an opportunity to develop in a supportive environment.

About Company

Eastvantage is a forward-thinking company focused on providing high-quality technical support and services to enhance client satisfaction.

Core Requirements

Bachelor's degree in IT or related field
Strong communication skills
Technical knowledge in support
Problem-solving abilities
Experience in customer service

Responsibilities

Provide technical support to clients
Diagnose and troubleshoot issues
Document support interactions
Collaborate with team members
Maintain client satisfaction
Assist in system setup
Provide training to users

Must Have skills

Technical supportProblem-solvingCommunicationCustomer serviceDiagnostic skills

Nice To Have Skills

Knowledge of IT systemsTeam collaborationAdaptability

Job Keywords

Technical SupportITCustomer ServiceTroubleshootingEngineering

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