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Emerson

Technical Support Engineer

Emerson

Posted

3 weeks ago

Mandaluyong, National Capital Region

Remote

PHP 50K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Emerson is seeking a Technical Support Engineer to provide remote and on-site diagnostics for their Manufacturing Execution Systems across multiple regions. The role requires hands-on troubleshooting of hardware and software issues while maintaining customer communication. Candidates should have a degree in engineering and at least two years of experience in process control. Notable benefits include medical insurance and flexible time off.

About Company

Emerson is a global leader in automation technology and software, dedicated to enhancing operations in critical industries and driving sustainable innovation.

Core Requirements

  • BS/MS in Engineering
  • Minimum two years of experience
  • Familiarity with MES, DCS, PLC, or SCADA systems
  • Understanding of TCP/IP and Windows OS
  • Ability to communicate technical topics clearly

Responsibilities

  • Troubleshoot hardware and software issues
  • Provide technical consultation
  • Maintain ownership of customer problems
  • Identify workarounds for issues
  • Collaborate with global teams on product problems
  • Assist in developing training resources
  • Support ongoing system maintenance

Benifits

  • Medical insurance
  • Employee Assistance Program
  • Paid parental leave
  • Flexible time off
  • Training opportunities

Must Have skills

Technical troubleshootingCustomer communicationProblem analysisControl system knowledgeAbility to work in teams

Nice To Have Skills

SQLVisual BasicAdditional foreign languageProject managementAnalytical skills

Tools Knowledge Requried

MESDCSPLCSCADATCP/IP

Job Keywords

Technical SupportManufacturing Execution SystemsProblem SolvingEngineeringDiagnostics

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