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Technical Support Engineer
Nuvama Group
Posted
4 weeks ago

Hyderabad, Telangana, India

Onsite

INR 30K

Contract

Job Categories

Support Engineering Technology IT Customer

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Sema Summary

The Technical Support Engineer role at Nuvama Group in Hyderabad involves providing assistance to users and troubleshooting technical issues. This position may require coordinating with internal teams and addressing customer queries effectively. The job is contract-based, and while exact experience requirements are not listed, candidates are expected to bring relevant technical support skills. The Indian salary estimate for this position is around INR30,000 monthly. Being on-site, this position is an opportunity to join a dynamic technical team.

About Company

Nuvama Group is a technology-focused organization that specializes in providing efficient support and solutions in the field of technical assistance.

Core Requirements

Technical troubleshooting skills
Experience in customer support
Knowledge of IT systems
Excellent communication skills
Relevant educational background

Responsibilities

Assist users with technical support queries
Troubleshoot software and hardware issues
Document and resolve user problems
Coordinate with internal technical teams
Provide training on technical resources
Ensure customer satisfaction
Maintain technical knowledge and skills

Must Have skills

Technical supportProblem-solvingCommunicationCustomer serviceIT knowledge

Nice To Have Skills

TeamworkAdaptabilityProject management

Tools Knowledge Requried

Helpdesk softwareRemote access toolsTicketing system

Job Keywords

Technical supportCustomer assistanceTroubleshootingIT supportContract engineer

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