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Technical Support Engineer
AVEVA
Posted
last month

Hyderabad, Telangana, India

Onsite

INR 60K

Mid Level

Full Time

Job Categories

Support Software Engineering Information Technical

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Sema Summary

AVEVA is seeking a Technical Support Engineer to provide applications and technical support on their SCADA/Historian products. The role requires excellent communication skills and technical troubleshooting abilities.

About Company

AVEVA is a global leader in industrial software, enabling businesses to harness the power of their information for efficient and sustainable operations. With over 6,500 employees, AVEVA provides solutions that are essential for delivering safe energy, food, and infrastructure.

Core Requirements

Bachelor's degree in Computer Science or Engineering
2+ years experience with SCADA/HMI/Historian products
Experience in technical support environments
Strong verbal and written communication skills
Knowledge of relational databases and Microsoft SQL Server

Responsibilities

Provide technical support for SCADA systems
Document activities and findings
Diagnose and troubleshoot product issues
Ensure compliance with service level agreements
Deliver workarounds or fixes for issues
Replicate customer issues for analysis
Develop technical documentation

Benifits

Gratuity
Medical insurance
Accidental insurance
Education assistance
Childcare support

Must Have skills

Technical troubleshootingVerbal communicationTeam collaborationKnowledge of PLCsDatabase management skills

Job Keywords

Technical SupportSCADAHMITroubleshootingCustomer Support

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