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Technical Support Engineer
Check Point Software
Posted
last month

Bengaluru, Karnataka, India

Onsite

INR 60K

Mid Level

Full Time

Job Categories

Support Technical Engineering Cybersecurity IT

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Sema Summary

As a Technical Support Engineer, you will ensure exceptional technical support for global customers. You will troubleshoot and resolve a range of hardware, software, and network issues related to Check Point technologies.

About Company

Check Point Software Technologies is a global leader in cybersecurity solutions, dedicated to protecting enterprises and governments worldwide. They offer innovative security platforms and have a proven record in cyber-attack prevention.

Core Requirements

2-5 years in Technical Support
Degree in Computer Science or related field
Strong communication skills
Knowledge of TCP/IP protocols
Hands-on networking experience

Responsibilities

Provide technical support to customers
Diagnose hardware, software, and network issues
Monitor security device performance
Respond to customer inquiries
Manage case escalations
Mentor new team members
Ensure high-quality service delivery

Must Have skills

Technical supportProblem-solvingCommunicationNetworking knowledgeCustomer service

Job Keywords

Technical SupportNetworkingCybersecurityProblem SolvingCustomer Service

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