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Technical Support Engineer
Automation Anywhere
Posted
last month

Bengaluru, Karnataka, India

Onsite

INR 30K

Intern Level

Internship

Job Categories

Support Engineering IT Software Customer

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Sema Summary

The Trainee - Associate Technical Support Engineer role at Automation Anywhere is designed for recent graduates or those with limited experience. It offers hands-on experience in providing technical support for RPA products.

About Company

Automation Anywhere is a leader in agentic process automation, providing enterprise-grade AI-powered automation for mission-critical business processes. The company empowers organizations worldwide to enhance productivity and drive innovation.

Core Requirements

Bachelor’s degree in Computer Science or related field
0-12 months of experience in technical support
Basic understanding of Windows and/or Linux
Familiarity with databases (SQL basics preferred)
Strong analytical and problem-solving skills

Responsibilities

Assist in providing technical support for Automation Anywhere products
Learn to diagnose and troubleshoot application issues
Review logs and workflows to identify common issues
Respond to customer queries via ticketing systems
Collaborate with senior engineers to resolve problems
Document common issues and solutions in the knowledge base
Participate in training sessions to build technical knowledge

Benifits

Career growth
Learning opportunities
Work-life balance
Diversity and inclusion programs
Quarterly Stress-Free Days

Must Have skills

Technical supportTroubleshootingCommunicationAnalytical skillsBasic SQL knowledge

Job Keywords

Technical SupportRPAAutomationCustomer SupportInternship

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