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Technical Specialist
Hexagon Manufacturing Intelligence
Posted
3 weeks ago

Pune, Maharashtra, India

Remote

INR 50K

Mid Level

Full Time

Job Categories

Engineering Support Simulation Software Technology

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Sema Summary

The Technical Specialist role at Hexagon Manufacturing Intelligence involves providing technical support for VTD software, focusing on automotive and railroad engineering. The position requires delivering high-quality service through effective communication and technical expertise. A Bachelor's or Master's degree in relevant engineering fields is necessary, along with 2-3 years of industry experience. This hybrid role is based in Pune, India, and includes engaging with the VTD online community and creating technical content.

About Company

Hexagon Manufacturing Intelligence empowers manufacturers by connecting the physical and digital worlds through advanced software and hardware, focusing on smarter manufacturing and data-driven insights.

Core Requirements

Bachelor's or Master's degree in Mechanical Engineering or related field
2-3 years of experience in automotive industry
Experience in ADAS simulation design
Proficient in Linux and computer fundamentals
Excellent communication skills

Responsibilities

Provide 1st line technical support for VTD products
Conduct software training and demonstrations
Create knowledge articles and presentations
Engage with the VTD online user community
Monitor KPIs for response time and quality
Collaborate with team members to solve complex issues
Assist in pre-sales and post-sales activities

Must Have skills

Technical supportCommunicationTime managementTeam collaborationMechanical engineering knowledge

Nice To Have Skills

Simulation experienceScripting languagesExposure to programmingProblem-solving skillsCustomer service experience

Tools Knowledge Requried

Vires VTDIPG carmakerScanerCarlaApplied Intuition

Job Keywords

technical supportADASsimulationautomotiveLinux

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