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Technical Specialist
Birlasoft
Posted
2 days ago

Pune District, Maharashtra, India

Onsite

INR 50K

Mid Level

Full Time

Job Categories

IT Support Consulting Engineering Technical

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Experience

Industry

Sema Summary

The Technical Specialist position at Birlasoft involves providing technical support and consulting for clients, ensuring the smooth operation of IT solutions. Candidates should be equipped with strong problem-solving skills and a solid understanding of various technologies. This full-time, mid-level opportunity is based in Pune District, Maharashtra, India. Key responsibilities include troubleshooting, client interaction, and project support, making it ideal for individuals with technical expertise. The company seeks a motivated professional eager to tackle technical challenges in a collaborative environment.

About Company

Birlasoft is a leading global IT services company that specializes in delivering innovative and quality technology solutions. Known for its commitment to excellence in customer service, Birlasoft aims to empower clients with the advanced technological capabilities required for modern business.

Core Requirements

Bachelor's degree in Computer Science or related field
3+ years of experience in a technical support role
Strong troubleshooting skills
Excellent communication abilities
Proficiency in relevant technologies

Responsibilities

Provide technical support to clients
Handle troubleshooting and issue resolution
Collaborate with teams on project requirements
Assist in training clients on technical solutions
Maintain documentation of technical processes
Participate in client meetings for project discussions
Stay updated with emerging technologies

Must Have skills

Problem-solvingCommunicationTechnical troubleshootingClient interactionTeam collaboration

Nice To Have Skills

Project managementData analysisCloud technologiesProgrammingNetworking

Tools Knowledge Requried

JIRASlackMicrosoft OfficeRemote DesktopGit

Job Keywords

Technical SupportIT ConsultingTroubleshootingClient ServicesProject Collaboration

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