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Semesteria

Technical Specialist

Semesteria

Posted

2 weeks ago

Cyberjaya, Selangor

Onsite

MYR 5K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Technical Specialist position in Cyberjaya, Selangor involves providing project services related to technical support. This role requires strong problem-solving skills and technical knowledge to assist clients effectively. The job is full-time and offers a mid-level experience opportunity. Candidates are expected to engage directly with project requirements and deliver solutions tailored to customer needs. Opportunities for growth and skill development are available.

About Company

Semesteria is dedicated to delivering innovative solutions in technical services, focused on enhancing client satisfaction through exceptional support and expertise.

Core Requirements

  • Bachelor's degree in IT or related field
  • 2+ years of experience in technical support
  • Strong communication skills
  • Problem-solving skills
  • Ability to work in a team

Responsibilities

  • Provide technical support to clients
  • Manage project specifications and requirements
  • Collaborate with team members on project execution
  • Analyze technical issues and develop solutions
  • Maintain documentation for project processes
  • Assist in training clients on system use
  • Liaise with vendors for technical resources

Must Have skills

Technical supportProject managementSQLTroubleshootingCustomer service

Nice To Have Skills

NetworkingCloud servicesDatabase managementAgile methodologySystem integration

Tools Knowledge Requried

SQL ServerJiraServiceNowMicrosoft OfficeGit

Job Keywords

technical supportproject servicesIT specialistcustomer engagementproblem-solving

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