Technical Solutions Specialist
ByteDance
Posted
2 weeks ago
Bangkok, Bangkok City, Thailand
Onsite
THB 60K
Mid Level
Full Time
Sema Summary
ByteDance is seeking a Technical Solutions Specialist for its Lark team in Bangkok. The role involves providing technical support and solutions to clients, requiring a mid-level experience with strong problem-solving skills. Candidates must be adept at handling customer inquiries and troubleshooting technical issues. This position offers an opportunity to work closely with clients and contribute to technical implementations. Additionally, the role is full-time and located on-site, implying the need for strong interpersonal skills and the ability to work in a dynamic environment.
About Company
ByteDance is a multinational internet technology company known for its innovative applications and commitment to user engagement. The company is focused on leveraging technology to enhance user experiences and provide cutting-edge solutions.
Core Requirements
- Bachelor's degree or equivalent
- Experience in technical support
- Strong communication skills
- Problem-solving abilities
- Customer service orientation
Responsibilities
- Provide technical support to clients
- Troubleshoot software issues
- Implement technical solutions
- Engage with customers for inquiries
- Collaborate with team members
- Document support processes
- Train clients on product usage
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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