Technical Customer Service Agent
wherewework Bulgaria
Posted
4 weeks ago
Telangana, India
Remote
INR 30K
Full Time
Sema Summary
We are looking for a Technical Customer Service Agent who is proficient in both German and English to join our team. This role involves assisting customers with their payments and POS solutions and providing top-notch technical support. The position is full-time and remote, making it ideal for those seeking flexibility in their work environment. While specific experience levels are not mentioned, proficiency in the required languages is crucial. Benefits have not been outlined in the posting.
About Company
wherewework Bulgaria specializes in creating solutions that enhance customer service experiences in the digital payments space.
Core Requirements
- Proficiency in German and English
- Experience in customer service
- Technical knowledge of payment solutions
- Strong communication skills
- Problem-solving abilities
Responsibilities
- Assist customers with inquiries regarding payments.
- Provide technical support for POS solutions.
- Resolve issues efficiently.
- Communicate clearly with customers in both languages.
- Document customer interactions.
- Collaborate with other teams for problem resolution.
- Maintain up-to-date knowledge of product offerings.
Must Have skills
Job Keywords
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