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Oracle

Technical Account Representative

Oracle

Posted

2 weeks ago

Kuala Lumpur, Malaysia

Onsite

MYR 6K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Technical Account Representative at Oracle, you'll be responsible for managing customer relationships while providing technical support and guidance. This role requires a blend of technical expertise and sales acumen to help customers understand Oracle's products and solutions. Candidates should possess a background in technology and experience in customer service. The position is based in Kuala Lumpur, Malaysia, which offers a dynamic work environment. Oracle values innovation and customer satisfaction, making it an exciting place to advance your career.

About Company

Oracle Corporation is a multinational computer technology company that offers database software and technology, cloud-engineered systems, and enterprise software products. As a leader in database technology and cloud solutions, Oracle serves businesses of all sizes worldwide.

Core Requirements

  • Bachelor's degree in Business or Technology
  • 3 years of experience in a customer-facing role
  • Strong communication skills
  • Technical knowledge of Oracle products
  • Ability to manage multiple accounts

Responsibilities

  • Manage relationships with assigned accounts
  • Provide technical support for Oracle products
  • Identify customer needs and propose solutions
  • Conduct product demonstrations
  • Collaborate with sales teams
  • Monitor customer satisfaction
  • Prepare reports on account activities

Must Have skills

Technical supportCommunicationProblem-solvingSales skillsAccount management

Nice To Have Skills

Oracle product knowledgePresentation skillsTeam collaborationTime managementNegotiation skills

Tools Knowledge Requried

CRM SoftwareSalesforceMicrosoft OfficeOracle CloudCollaboration Tools

Job Keywords

technical accountcustomer supportsalesOracleaccount management

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