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Technical Account Manager
Amazon Web Services (AWS)
Posted
3 weeks ago

Singapore, Singapore

Onsite

SGD 5K

Full Time

Job Categories

Support Account Management Technical Customer

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Sema Summary

The Technical Account Manager role at Amazon Web Services involves managing enterprise customer accounts to ensure successful implementation and continued satisfaction with AWS services. The position requires a deep understanding of technical solutions and the ability to resolve customer issues effectively. Candidates should be comfortable working in a fast-paced environment and possess excellent communication skills. While specific experience levels are not stated, familiarity with AWS is important for success in the role.

About Company

Amazon Web Services (AWS) is a subsidiary of Amazon providing on-demand cloud computing platforms and APIs to individuals, companies, and governments on a metered pay-as-you-go basis.

Core Requirements

Bachelor's degree
Technical support experience
Customer account management
Problem-solving skills
Strong communication skills

Responsibilities

Manage enterprise customer accounts.
Provide technical support for AWS services.
Resolve customer issues and inquiries.
Assist customers in implementing AWS solutions.
Maintain strong customer relationships.
Identify upsell opportunities for AWS services.
Collaborate with internal teams to ensure customer satisfaction.

Must Have skills

Technical supportCustomer managementAWS servicesProblem-solvingCommunication

Job Keywords

AWStechnical supportcustomer managementcloud servicesaccount management

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