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Technical Account Manager
Amazon Web Services (AWS)
Posted
2 weeks ago

Singapore, Singapore

Onsite

SGD 6K

Mid Level

Full Time

Job Categories

Support Management Technical Sales Customer

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Sema Summary

The Technical Account Manager at AWS will support enterprise customers in the ASEAN region. This role involves managing customer relationships, providing technical guidance, and addressing customer needs effectively. The candidate should have good problem-solving skills and experience in customer support. This position is based in Singapore and is a full-time mid-level role. Benefits and salary specifics will be discussed during the application process.

About Company

Amazon Web Services (AWS) is a leading cloud services provider, offering technology solutions to businesses and organization globally.

Core Requirements

Bachelor's degree
Experience in customer support
Strong communication skills
Technical troubleshooting ability
Problem-solving skills

Responsibilities

Manage customer accounts
Provide technical guidance
Address customer inquiries
Develop customer strategies
Monitor account health
Collaborate with internal teams
Prepare reports and documentation

Must Have skills

Technical knowledgeCustomer serviceProblem-solvingStrong communicationAccount management

Nice To Have Skills

Cloud technologiesProject managementSales experienceData analysisTeam collaboration

Job Keywords

Technical Account ManagerAWSCustomer SupportEnterprise SolutionsTechnical Management

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