Technical Account Manager
Wowrack Indonesia
Posted
2 days ago
Jakarta, Indonesia
Remote
IDR 10M
Mid Level
Full Time
Sema Summary
Wowrack Indonesia is seeking a Technical Account Manager to enhance client relationships and ensure satisfaction. The role involves managing technical inquiries, providing solutions, and collaborating with internal teams. Candidates should have relevant experience in account management and excellent communication skills. This full-time position is hybrid, based in Jakarta.
About Company
Wowrack is a technology solutions provider specializing in hosting and infrastructure services. They focus on delivering exceptional customer experiences through tailored solutions.
Core Requirements
- Bachelor's degree in a related field
- 3 years of experience in account management
- Strong technical understanding of IT solutions
- Excellent communication skills
- Ability to work in a hybrid environment
Responsibilities
- Manage technical inquiries from clients.
- Provide tailored solutions to client problems.
- Collaborate with internal teams for customer support.
- Enhance customer satisfaction through effective communication.
- Assist with technical training for clients.
- Analyze customer feedback for service improvement.
- Develop strong relationships with key accounts.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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