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Technical Account Manager
Red Hat
Posted
2 weeks ago

Singapore, Singapore

Remote

SGD 8K

Mid Level

Full Time

Job Categories

Management Technical Support Sales Customer

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Sema Summary

As a Technical Account Manager at Red Hat, you will engage with clients, ensuring effective usage of OpenShift and other related technologies. Your responsibilities will involve providing support, enhancing customer satisfaction, and resolving technical issues. The role requires a mid-level professional comfortable working in a hybrid environment, specifically in Singapore. Strong experience with Ansible and Red Hat products will be beneficial.

About Company

Red Hat is a multinational software company known for its open-source solutions, particularly in enterprise software.

Core Requirements

Bachelor's degree in a related field
Strong background in technical account management
Experience with OpenShift and Ansible
Excellent communication skills
Ability to work in a hybrid environment

Responsibilities

Manage technical account relationships
Provide customer support for OpenShift
Resolve technical issues efficiently
Enhance customer satisfaction
Collaborate with sales teams
Conduct training sessions for clients
Monitor client usage and provide insights

Must Have skills

Technical account managementOpenShiftAnsibleCommunicationProblem-solving

Nice To Have Skills

Customer serviceTeam collaborationSales experienceProject managementNetworking

Tools Knowledge Requried

OpenShiftAnsibleRHELMiddlewareCRM software

Job Keywords

Technical Account ManagerOpenShiftAnsibleCustomer SupportHybrid

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