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Technical Account Manager
NeoWork
Posted
3 weeks ago

Philippines

Remote

PHP 30K

Mid Level

Full Time

Job Categories

Management Customer Account Remote B2B

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Sema Summary

NeoWork is looking for a Technical Account Manager to manage multiple accounts and drive business growth while ensuring smooth campaign operations. The ideal candidate should have over two years of experience in account management and excellent communication skills. Responsibilities include onboarding new accounts, maintaining relationships, and tracking performance metrics. This full-time remote position is designed for individuals based in the Philippines who excel in fast-paced environments.

About Company

NeoWork is a remote-first operations and animation agency focusing on redefining the BPO industry by offering tailored services to assist early-stage startups in scaling operations efficiently.

Core Requirements

2+ years in account management
Excellent English communication skills
Detail-oriented
Proactive problem-solver
Experience with B2B appointment setting

Responsibilities

Lead onboarding of new accounts
Manage multiple accounts
Conduct regular performance reviews
Monitor metrics and track KPIs
Collaborate with internal teams
Document account activities
Optimize processes for efficiency

Benifits

Fully remote work setup
Flexible schedule
Professional growth opportunities
Collaborative team environment

Must Have skills

Account managementCommunication skillsProblem-solvingDetail-orientedCustomer-focused

Nice To Have Skills

ClickUpAirtableGoogle SheetsCold email toolsB2B lead generation

Tools Knowledge Requried

ClickUpAirtableGoogle Sheets

Job Keywords

Technical Account ManagerClient SuccessRemoteB2BAccount Management

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