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Technical Account Manager
Semesteria
Posted
3 weeks ago

Manila, National Capital Region

Onsite

PHP 60K

Full Time

Job Categories

Management Support Customer Technical Sales

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Sema Summary

The Technical Account Manager will be responsible for managing customer accounts and ensuring their success with our services. The role involves providing technical support, fostering customer relationships, and helping clients utilize our solutions effectively. Candidates should be proficient in customer success strategies and possess the ability to communicate technical information clearly. This position is based in Manila and offers a full-time employment opportunity.

About Company

Semesteria is focused on delivering exceptional customer service and support, helping businesses maximize their potential through effective account management.

Core Requirements

Bachelor's degree in a relevant field
Experience in customer success or account management
Strong technical knowledge of our products
Excellent communication skills
Ability to work independently

Responsibilities

Manage customer accounts effectively
Provide technical support to clients
Assist in integrating our solutions
Foster and maintain customer relationships
Conduct training sessions for clients
Analyze customer feedback and improve service
Collaborate with internal teams to enhance customer experience

Must Have skills

Customer SuccessAccount ManagementTechnical SupportCommunicationProblem-Solving

Nice To Have Skills

Project ManagementData Analysis

Tools Knowledge Requried

CRM SoftwareCommunication ToolsData Analysis Tools

Job Keywords

Technical Account ManagerCustomer SuccessClient ManagementTechnical SkillsSupport

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