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Amazon Web Services (AWS)

Technical Account Manager

Amazon Web Services (AWS)

Posted

2 days ago

Greater Kuala Lumpur

Onsite

MYR 10K

Mid Level

Full Time

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Sema

Sema Summary

Amazon Web Services (AWS) is seeking a Technical Account Manager for their Enterprise Support team in Greater Kuala Lumpur. The role requires a balance of technical expertise and customer relationship management skills to support enterprise clients. Responsibilities will include ensuring client satisfaction and driving the adoption of AWS products. The ideal candidate should have previous experience in account management and a solid understanding of cloud technologies. This is a full-time position aimed at mid-level professionals.

About Company

Amazon Web Services (AWS) provides on-demand cloud computing platforms to individuals, companies, and governments on a metered pay-as-you-go basis.

Core Requirements

  • Bachelor's degree in related field
  • 3 years of experience in account management
  • Strong communication skills
  • Experience with cloud technologies
  • Ability to manage clients effectively

Responsibilities

  • Manage a portfolio of enterprise clients
  • Ensure customer satisfaction with AWS services
  • Provide technical guidance and support
  • Drive product adoption and usage
  • Build strong client relationships
  • Identify upsell opportunities within the account
  • Collaborate with internal teams to resolve client issues

Must Have skills

Account managementCustomer serviceTechnical supportCloud computingCommunication skills

Nice To Have Skills

AWS certificationProject managementSales skillsAnalytical thinkingTeam collaboration

Tools Knowledge Requried

AWS Management ConsoleCRM softwareCommunication toolsSalesforceMicrosoft Office

Job Keywords

Technical Account ManagerAWSCustomer SupportAccount ManagementEnterprise Support

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