Tech Support Specialist
Garaj
Posted
last month
Indonesia
Remote
IDR 4M
Junior Level
Part Time
Sema Summary
As a Tech & IT Support Specialist, you'll manage technical systems while ensuring client satisfaction. This role may evolve from part-time to full-time quickly.
About Company
Garaj is a small software development company based in Melbourne, specializing in design, software, and marketing.
Core Requirements
- Experience with WHMCS and similar platforms.
- Proficiency in DNS management.
- Strong troubleshooting capabilities.
- Ability to manage email systems.
- Fluent in English.
Responsibilities
- Handle setups and configurations for software applications.
- Administer hosting platform using WHMCS.
- Migrate websites and databases.
- Manage email connectivity and deliverability.
- Provide client support via ticket and phone.
- Document technical fixes for team knowledge.
- Monitor and optimize hosting environments.
Must Have skills
Job Keywords
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