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Standard Chartered

Tech Support Specialist

Standard Chartered

Posted

3 weeks ago

Chennai, Tamil Nadu, India

Onsite

INR 60K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Tech Support Specialist role at Standard Chartered involves providing on-site technical assistance to users in Chennai, Tamil Nadu. Responsibilities include troubleshooting hardware and software issues, enhancing user experiences, and ensuring effective system operations. Candidates should possess strong problem-solving skills and familiarity with financial technologies. This full-time position offers competitive compensation and the opportunity to work in a prominent financial institution.

About Company

Standard Chartered is a leading international bank, providing financial services and solutions across various regions, focused on sustainable banking practices.

Core Requirements

  • Bachelor's degree in IT or related field
  • Experience with technical support
  • Strong communication skills
  • Ability to troubleshoot effectively
  • Familiarity with financial applications

Responsibilities

  • Provide technical assistance to end-users
  • Troubleshoot software and hardware issues
  • Collaborate with IT teams
  • Ensure efficient operation of systems
  • Document technical issues and solutions
  • Train users on new technology
  • Manage user accounts and permissions

Must Have skills

Technical supportTroubleshootingCommunicationProblem-solvingUser training

Nice To Have Skills

Customer serviceFinancial software knowledgeRemote support toolsTeam collaborationProject management

Tools Knowledge Requried

Ticketing systemRemote desktop softwareOffice SuiteDatabase managementNetworking tools

Job Keywords

Tech SupportIT SupportTechnical AssistanceTroubleshootingCustomer Service

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