Tech Support Executive
Humming Bird Consulting
Posted
3 weeks ago
Ahmedabad, Gujarat, India
Onsite
INR 30K
Full Time
Sema Summary
Humming Bird Consulting is seeking a Tech Support Executive to provide exceptional customer service and technical assistance to clients. The role involves troubleshooting various software and hardware issues, responding promptly to customer inquiries, and documenting solutions. Ideal candidates should possess strong communication skills and a basic understanding of technical concepts. This full-time position is located on-site in Ahmedabad, Gujarat, India, with a competitive salary package. Join a dynamic team and enhance your career in tech support.
About Company
Humming Bird Consulting specializes in providing comprehensive tech support solutions to businesses and individuals, striving for excellence in customer service and satisfaction.
Core Requirements
- High school diploma or equivalent
- Strong communication skills
- Customer service experience
- Basic technical knowledge
- Problem-solving skills
Responsibilities
- Assist customers with technical issues.
- Provide product information and support.
- Document customer interactions and solutions.
- Troubleshoot software and hardware problems.
- Follow up with customers to ensure resolution.
- Collaborate with team members for complex issues.
- Stay updated with product knowledge and changes.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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