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American Express

Team Member Credit

American Express

Posted

4 weeks ago

Gurgaon, Haryana, India

Remote

INR 30K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Team Member Credit position at American Express focuses on managing customer credit and collection processes. This role involves assisting clients with credit inquiries, resolving issues, and promoting credit products. Candidates may benefit from a hybrid work environment in Gurgaon. Experience in customer service or finance is preferred, while additional skills in sales and communication would be advantageous. This is a full-time role with a competitive salary in the finance sector.

About Company

American Express is a globally recognized financial services company known for facilitating digital payments, offering various credit products, and providing exceptional customer service. They pride themselves on innovation and customer care.

Core Requirements

  • Bachelor's degree
  • Experience in customer service
  • Knowledge of credit management
  • Strong communication skills
  • Problem-solving abilities

Responsibilities

  • Assist customers with credit inquiries
  • Manage collections processes
  • Resolve customer issues promptly
  • Promote credit products
  • Maintain customer records
  • Collaborate with team members
  • Provide excellent customer service

Must Have skills

CommunicationCustomer serviceProblem-solvingCredit knowledgeAttention to detail

Nice To Have Skills

Sales skillsFinancial analysisMulti-taskingTeam collaborationTechnology proficiency

Job Keywords

credit managementcustomer supportfinanceproblem-solvingcommunication

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