Team Leader
Procter & Gamble
Posted
3 weeks ago
Taguig, National Capital Region
Onsite
PHP 50K
Mid Level
Full Time
Sema Summary
Procter & Gamble is seeking a Bilingual Consumer Relations Team Leader based in Taguig, National Capital Region, Philippines. This full-time position requires a mid-level professional with strong leadership skills to manage customer relations effectively. The role demands proficiency in multiple languages to cater to diverse consumer needs, ensuring high satisfaction levels. Candidates should be adept at handling team dynamics and improving service delivery standards. A competitive salary and opportunities for career growth are part of the offering.
About Company
Procter & Gamble is a leading multinational consumer goods company known for its wide array of products in health, hygiene, and home care. The company focuses on innovation and sustainability in its operations.
Core Requirements
- Bachelor's degree
- 2+ years experience in customer relations
- Strong leadership skills
- Fluency in English and another language
- Proven ability to manage teams
Responsibilities
- Lead the consumer relations team
- Manage and resolve customer inquiries
- Develop training programs for team members
- Analyze consumer feedback for service improvements
- Ensure compliance with company policies
- Track team performance metrics
- Foster a collaborative team environment
Must Have skills
Nice To Have Skills
Job Keywords
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