Team Leader
Stefanini North America and APAC
Posted
last month
Pasay, National Capital Region, Philippines
Remote
PHP 60K
Mid Level
Full Time
Sema Summary
The Team Leader will manage a team in a hybrid work environment, focusing on performance metrics and team motivation. Responsibilities include coaching, conflict resolution, and ensuring adherence to company policies.
About Company
Stefanini is a Brazilian multinational company specializing in IT services and consulting, with a strong focus on digital transformation and AI solutions.
Core Requirements
- University degree or equivalent
- 3 years of leadership experience in ITO
- 1 year leading a Deskside/Field Technician team
- Excellent communication skills
- Strong attention to detail
Responsibilities
- Create an inspiring team environment
- Set clear team goals and monitor performance
- Delegate tasks and oversee daily operations
- Provide coaching and training to team members
- Address escalations and communicate with clients
- Conduct performance evaluations and merit reviews
- Manage team metrics and report on performance
Must Have skills
Job Keywords
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