
Team Lead
eClerx
Posted
3 weeks ago
Muntinlupa City
Onsite
PHP 40K
Mid Level
Full Time

Sema Summary
As a Team Lead at eClerx, you will oversee the credit control and customer service team in Muntinlupa City. This role requires effective leadership to ensure optimal customer satisfaction and efficient credit management. Candidates should possess relevant experience in customer support and financial oversight. This position is full-time and on-site, providing an excellent opportunity for career growth.
About Company
eClerx is a leader in providing business process management and outsourced services, focusing on enhancing client satisfaction and operational efficiencies.
Core Requirements
- Bachelor's degree in Finance or related field.
- 3 years experience in customer service or finance.
- Proven leadership skills.
- Strong analytical abilities.
- Excellent communication skills.
Responsibilities
- Lead a team in credit control operations.
- Ensure quality standards in customer services.
- Implement process improvements.
- Manage team performance and reporting.
- Train and develop team members.
- Collaborate with other departments.
- Analyze financial data and present findings.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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