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Support Specialist
Outposter
Posted
2 days ago

Manila, National Capital Region, Philippines

Remote

PHP 30K

Junior Level

Full Time

Job Categories

Support Remote Insurance Broker Client

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Experience

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Sema Summary

The Support Specialist role at Outposter involves assisting clients with their insurance-related inquiries and providing top-notch customer service. The candidate should have excellent communication skills and a good understanding of the insurance industry. This position is suitable for junior professionals eager to grow in a remote work environment. A full-time commitment is required, and candidates can expect a monthly salary of around PHP 30,000.

About Company

Outposter is a forward-thinking company specializing in insurance brokerage services, focused on delivering customer-centric solutions.

Core Requirements

Bachelor's degree
Excellent communication skills
Understanding of insurance concepts
Customer service experience
Ability to work in a team

Responsibilities

Assist clients with insurance inquiries
Provide information on policy options
Handle claims processing
Maintain accurate client records
Develop and sustain client relationships
Respond to customer feedback
Collaborate with team members

Must Have skills

CommunicationClient SupportProblem-SolvingTime ManagementTeamwork

Nice To Have Skills

Insurance KnowledgeCRM SoftwareData Entry SkillsMultilingual AbilitiesAdaptability

Job Keywords

Customer ServiceSupport SpecialistInsuranceRemote WorkClient Relations

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