Support Specialist
IndiaMART
Posted
2 weeks ago
Noida, Uttar Pradesh, India
Onsite
INR 30K
Junior Level
Full Time
Sema Summary
As a Support Specialist at IndiaMART, you will be responsible for providing technical assistance and support to customers. You will interact with clients to understand their issues and provide effective solutions. This role requires strong communication skills and some familiarity with support tools. Ideal for candidates early in their career seeking to gain experience in customer support. The position is based in Noida, Uttar Pradesh, India.
About Company
IndiaMART is a leading online marketplace connecting buyers and suppliers. They focus on providing a platform for businesses to trade in products and services efficiently.
Core Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Familiarity with technical support processes
- Problem-solving skills
- Ability to work in a team environment
Responsibilities
- Assist customers with inquiries and issues
- Troubleshoot technical problems
- Provide product or service information
- Document customer interactions
- Escalate complex issues as needed
- Follow up with customers to ensure satisfaction
- Collaborate with the technical team for solutions
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
Similar Jobs
Support Specialist
Qualifacts
Vadodara, Gujarat, India
Support Specialist
Livekeeping
Noida, Uttar Pradesh, India
Support Specialist
Hitachi Energy
Chennai, Tamil Nadu, India
Support Specialist
Consertus
Greater Bengaluru Area
Support Specialist
ModMed
Hyderabad, Telangana, India
Support Specialist
Keyloop
Hyderabad, Telangana, India
Support Specialist
SysTechCorp Inc
Hyderabad, Telangana, India
Support Specialist
Revolut
India
Support Specialist
Virtusa
Chennai, Tamil Nadu, India
Support Specialist
People Prime Worldwide
Bengaluru, Karnataka, India
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.