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Tuyển Dụng 247

Support Specialist

Tuyển Dụng 247

Posted

2 weeks ago

Ho Chi Minh City, Vietnam

Onsite

VND 20M

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Support Specialist role at Tuyển Dụng 247 involves assisting customers with their inquiries and technical issues. The position requires on-site presence in Ho Chi Minh City and offers a competitive salary range. Preferred candidates should have excellent problem-solving skills and a customer-oriented mindset. The ideal candidate is expected to work full-time and may grow within the company. No specific educational background or experience requirements are mentioned, making it suitable for entry-level applicants.

About Company

Tuyển Dụng 247 is focused on providing top-notch recruitment and hiring solutions. The company aims to connect talented individuals with the right job opportunities across various industries.

Core Requirements

  • Bachelor's degree preferred
  • Strong communication skills
  • Ability to troubleshoot issues
  • Customer service experience
  • Team player mentality

Responsibilities

  • Assist customers with inquiries
  • Resolve technical problems
  • Provide product information
  • Follow up with clients
  • Document customer interactions
  • Collaborate with team members
  • Maintain knowledge of products

Must Have skills

CommunicationProblem-solvingTechnical supportCustomer serviceTeam collaboration

Nice To Have Skills

Experience with CRM toolsMultilingual abilitiesKnowledge of software applicationsTime managementAdaptability

Tools Knowledge Requried

CRM SoftwareHelpdesk ToolsEmailChat ApplicationsDocumentation Tools

Job Keywords

Customer SupportTechnical SupportHelpdeskClient InteractionTroubleshooting

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