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HRS Hospitality & Retail Systems

Support Services Specialist

HRS Hospitality & Retail Systems

Posted

2 days ago

National Capital Region, Philippines

Remote

PHP 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

We are looking for a Support Services Specialist to join our team in the National Capital Region of the Philippines. The role focuses on providing customer support in the hospitality and retail sectors. You will need to engage with clients and help resolve their issues effectively. The position is hybrid and offers a full-time employment opportunity. Successful candidates typically have at least some previous customer service experience.

About Company

HRS Hospitality & Retail Systems specializes in providing solutions for the hospitality and retail industries.

Core Requirements

  • Bachelor's degree in a relevant field
  • Excellent communication skills
  • Basic technical knowledge
  • Customer service experience
  • Problem-solving abilities

Responsibilities

  • Assist customers with inquiries
  • Provide technical support
  • Coordinate with different departments
  • Document customer interactions
  • Resolve customer complaints
  • Manage support tickets
  • Follow up with clients after issue resolution

Must Have skills

CommunicationCustomer serviceProblem-solvingTechnical skillsTeamwork

Nice To Have Skills

MultilingualAdaptabilityTime management

Tools Knowledge Requried

Helpdesk softwareCRM systemsMS OfficeTicketing systems

Job Keywords

customer supporthospitalityretailtechnical supportservices

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